Job Description
PARK VIEW SURGERY
JOB DESCRIPTION - HEALTHCARE ASSISTANT
15-25 hours per week (mutually agreeable). Additional hours can be worked in our Extended Access clinics (Weekday evenings 6.30 - 8pm and Saturdays 9am-2pm)
REPORTS TO: NURSE MANAGER (Clinically)
PRACTICE MANAGER (Administratively)
Job Summary:
Working under the indirect supervision of our Practice Nurses and strictly in accordance with specific Practice guidelines and protocols, the Healthcare Assistant will assist the practice team in the provision and delivery of prescribed programmes of patient care.
The Surgery has two sites (Milnthorpe and Carnforth) and this post will be required to work at both sites.
Duties and Responsibilities:
- Baseline patient health checks for example Health Checks & New Patient Checks
- ECG recording
- Phlebotomy
- Assisting in the assessment and surveillance of patients’ health and well-being
- Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
- Helping to raise awareness of health and well-being and how it can be promoted
- Recording and updating data consistently and accurately onto computerised clinical system (Emis Web)
- Administer seasonal influenza, pneumococcal vaccinations and B12 injections as per the
Practice Patient Specific Protocols/Directives (Training will be provided)
- Processing and management of laboratory samples
- Cleansing and maintenance of surgical equipment
- Vaccine/cold chain storage, monitoring and recording
- Clearing and re-stocking consulting rooms
- Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
This job description covers the main duties we ideally want our Health Care Assistant to carry out, however we undertake continuing improvement, and you may be required to take on additional duties appropriate to the role in support of this work as mutually agreed, and only once any relevant training and authorisation has been given.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize people’s needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate.
Job Type: Part-time
Part-time hours: 20 per week
Salary: From £11.50 per hour
Benefits:
- Company pension
- Flexitime
- Sick pay
Schedule:
- Flexitime
- Holidays
- Monday to Friday
- Weekend availability
Experience:
Language:
Licence/Certification:
- Driving Licence (required)
Work Location: One location
Application deadline: 22/05/2023
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