The recruitment process will consist of an online application, followed by an interview and assessment. We recommend checking the candidate pack (below) for more details.
Application - CV Section (using the text boxes provided online)
You will not be required to upload your CV however, when submitting your application there is a ‘CV section.’ You will be required to provide information regarding your employment history.
Please note that it is the candidate’s responsibility to provide the specified application information in the requested format to ensure that they are considered for the post.
Application - Personal Statement (using the text boxes provided online)
You will be asked to complete a personal statement of no more than 750 words setting out how you consider your personal skills, qualities and experience can fulfil the person specification and ESSENTIAL/DESIRABLE EXPERIENCE AND TECHNICAL SKILLS.
The Essential experience are the following:
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Knowledge of identifying trends through research to help teams plan for change Taking ownership for keeping own knowledge current, in line with the latest developments.
- Record of collaborating with managers on the best method of communicating new releases. Responding to queries from members of staff and stakeholders promptly.
- Produce detailed communications plans for projects, the roll out of IT services, and the redevelopment of internal applications on cloud-based platforms.
Please, see the Candidate Pack below for DESIRABLE experience and technical information.
Application - Behaviours (using the 250 text boxes provided online)
You will be required to provide written evidence addressing the core behaviours detailed below, detailing how you consider your personal skills, qualities and experience to match the requirements. It is strongly recommended that you follow the S-T-A-R model when providing each answer.
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Communicating and Influencing
In the event of a large number of applications an initial sift will be carried out on your CV to assess Experience.
If you progress to full sift, we will then review your personal statement and behaviour to assess your ability to meet the requirements of the job role, essential and desirable criteria
Interview
Interviews will take place on: week commencing 19th June 2023
Your interview will be conducted online via Microsoft Teams. A member of our recruitment team will be in touch with further guidance. We will make every effort to accommodate you in your preference for dates; however, we cannot guarantee that they will be met.
The interview will be of a blended nature consisting of Behaviours and Strengths-based questions as listed in the advert. The strength-based questions will require natural responses from the candidates.
The Behaviours you will need to address are (we recommend you use a STAR format):
1. Changing and Improving
2. Communicating and Influencing
3. Managing a Quality Service
The successful applicant will be required to secure DBS & SC clearance; to speed up this process; you should bring 3 forms of ID with you on the day of interview. Data gathered from unsuccessful candidates will be destroyed in accordance with our Data Retention Policy.
If successful in obtaining an interview you will be asked to complete the Character Enquiry Form, Nationality and Immigration Questionnaire and National Security Vetting Form.
(If you are an internal member of staff, you will not be required to undergo DBS check as you will already hold this clearance)
Other
This is a full-time post. However, requests for flexible, part-time working and job share will be considered, considering at all times the operational needs of the Department.
Waiting List
Candidates who are recommended by the selection panel but not appointed to the current vacancy will be placed on a waiting list for 12 months and may be offered another post, should any further vacancies for a Change and Release Support Officer arise in the Digital and Information Directorate during this period. CPS may also approach candidates on the waiting list to fill other roles requiring similar knowledge and experience.
Excess Fares
Please note excess fares will not apply.
Fair Processing Notice (FPN)
From April 2018, the CPS will provide a Fair Processing Notice (FPN) to all new applicants after they have been successful at interview. These candidates will be informed that, as one aspect of pre-employment screening, their personal details – name, National Insurance Number and date of birth - will be checked against the Internal Fraud Database (IFD) and that anyone included on the IFD will be refused employment unless they can demonstrate exceptional circumstances.
The Strategic Resourcing team in the CPS will, on behalf of the vacancy holder, inform applicants when they are refused employment because of their inclusion in the IFD.
Current Civil Servants
Please note, if you are a current civil servant and you are currently undergoing any of the following formal actions your application will not be progressed any further.
Formal discipline action, any formal action regarding attendance, poor performance or any restriction of duties as a result of disciplinary action.
Civil Service Commissioners
From April 2018, the CPS will provide a Fair Processing Notice (FPN) to all new applicants after they have been successful at interview. These candidates will be informed that, as one aspect of pre-employment screening, their personal details – name, National Insurance Number and date of birth - will be checked against the Internal Fraud Database (IFD) and that anyone included on the IFD will be refused employment unless they can demonstrate exceptional circumstances.
The Strategic Resourcing team in the CPS will, on behalf of the vacancy holder, inform applicants when they are refused employment because of their inclusion in the IFD.
Feedback will not be provided until the vacancy is complete
If you are dissatisfied with the recruitment process and wish to make a complaint, please contact Strategic.Resourcing@cps.gov.uk with your concerns.
If you remain dissatisfied and wish to make a further complaint, please click on the following link to the Civil Service Commissioners complaints page https://civilservicecommission.independent.gov.uk/recruitment/civilservicerecruitmentcomplaints/
Civil Service Commissioners Recruitment Principles can be found here –
https://civilservicecommission.independent.gov.uk/recruitment/
Details of the Civil Service Nationality Rules are located at:
https://www.gov.uk/government/publications/nationality-rules
Candidates will be subject to UK immigration requirements. For the most up-to-date information on the requirements of working in the UK, please go to the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration/work-visas
Feedback will only be provided if you attend an interview or assessment.