Care and Support Worker
About Us
Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.
This role
Are you interested in starting a career in care? Metropolitan have an opportunity for a care and support worker in Nottingham This is an ideal opportunity for either someone seeking to start their career in care or taking the next step in your career. You will be working in a service with 11 customers whom all have learning disabilities including autism and some behaviours that may challenge in a supported living service
This position is for 37.5 hours a week and you will need to be able to work on a flexible rota including weekends and at least 1 sleep in a week. You will receive an additional payment for each sleep in of £71.
To be successful in the role previous experience is preferred but not essential, but we are seeking individuals that can provide a caring and supportive service to our customers with dignity. You will demonstrate you understand what good support looks like which is appropriate to the age, gender, disability, race, religion and sexuality of the customer to improve their quality of life and independence.
To meet our commitment to providing safe, high-quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made.
Metropolitan are able to provide full training to you if you have the desire and compassion to take up this role. This training will ensure you provide personalised care and support services to our customers with dignity. This role does require you to work flexibly to ensure individual needs are met while maximising independence, choice, privacy and well-being, in collaboration with the senior care and support workers/team leaders.
What you'll need to succeed
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Provide day to day support to our customers in line with person centered support plans and risk assessments. .
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Encourage and support customers to establish and maintain positive relationships with their family and friends and engage in activities which help them to achieve their personal goals.
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Provide support and practical assistance to customers with benefits, budgeting, paying bills and accessing appropriate services.
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Provide social and emotional support to customers in line with policies & procedures and best practice.
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Promote self-advocacy and act as the customers` advocate where appropriate.
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Be aware of customers` wellbeing, safety and state of health, reporting any concerns.
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Ensure all necessary records are accurate and up to date.
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Prompt and assist with the ordering, safe storage and supervising of medication as detailed in care & support plans, recording as appropriate.
To be successful in this role you must be able to demonstrate:
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Good written English in order to maintain accurate records
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Basic IT skills
A desire to care and support vulnerable customers.
What you'll get in return
You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:
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28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
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Healthcare cash plan
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Matched contribution pension scheme (up to 9%)
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Enhanced maternity, paternity and adoption leave
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Salary sacrifice schemes and season ticket loans
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Life assurance scheme
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Paid volunteer days
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Plus lots of voluntary benefits including cash back and discounts from high street names
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.
What’s in it for you?
Our benefits include:-
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28 days annual leave plus 8 bank holidays (pro rata for part time) per year
- 2 volunteering days per year for things like helping out in local communities
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An additional ‘Beliefs day’ once a year to have an extra a day off
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Enhanced pension with matched contributions of up to 9%
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Life assurance cover 3 x your salary
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Health cash plan scheme for your everyday healthcare needs which you can add your family members too
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Tenancy deposit -; interest free loan to help with rental deposits
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Access to extensive learning and training opportunities with Wisebox platform
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Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
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Career progression across the organisation with our mentoring programme and apprenticeships
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We are committed to the wellbeing of our colleagues and support this as an organisation
About us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.