o Ensure compliance with approved processes for admissions,
registration, periodic review and assessment;
- Responsible for the co-ordination and monitoring of contractual activities for
apprenticeship programmes in accordance with the funding regulations, and
university procedures in a timely manner including:
o Initial contracting
o Updating of contract in line with change of circumstances
o Assisting in SITs functions, using own initiative to check with SITs to
ensure accuracy
o Produce documents in line with quality guidelines/templates.
o To work closely with Academic Programme Leads to ensure information
contained within commitment statements are up to date ;
o Run attendance monitoring reports as required, review and compare
agreed data sets to identify trends and problems;
o Provide administrative support for end point assessments
o Liaise with EPAO’s to ensure contractual requirements are met
o Booking of EPA’s
o Liaise with employers for EPA’s
o Work in line with GDPR policies;
o Raise invoices for provision where required;
- Implementing and enhancing customer service processes, ensuring a high
quality and positive client and student experience at all times;
- Support with the implementation of contractual processes for all apprenticeship
programmes within the University;
- Support with the tracking of contracts across the lifespan of the apprenticeship
from employer engagement through to enrolment, delivery and end point
assessment, and highlight any issues/chase progress across the University;
- Co-ordinate and attend events to promote apprenticeship programmes;
- Be the main point of contact for any queries and respond in a timely manner to
enquiries from employers, students apprentices and internal colleagues;
- Meetings in the form of pre-meeting co-ordination (inviting attendees, booking
meeting rooms, arranging refreshments / hospitality, circulation of minutes,
agendas, assembling and circulating papers);
- Support the undertaking of student and service evaluation for all apprenticeship
programmes including development and distribution of evaluative surveys,
collation of data and ensure completion by all apprentices;
- Support with the consideration and recommendation of changes to current
processes based on colleague suggestions and experience of apprenticeship
contracting;
- Assist with the liaison with faculties and services to ensure processes are
followed in a timely and effective manner;
- To manage any shared email accounts, providing replies or consulting further as
necessary;
- To support the team in the organisation of events and conferences relating to
apprenticeship provision;
- To undertake any other administrative duties and responsibilities for
apprenticeship provision appropriate to the level of responsibility, as determined
by the Manager
Special
Circumstances:
The role holder is required to have a flexible approach to working arrangements,
specifically the ability to travel and attend project sessions as and when appropriate.
The ability to take flexi-time may be restricted at certain times dependent upon
business demand.