Role: International Recruitment Operations Assistant
Grade and Salary: Grade 4, Salary: £22,197 - £24,114
FTE and working pattern: 1.0 FTE, 35 hours per week (Mon-Fri 9am-5pm)
Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday)
About Heriot-Watt University:
Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business, and industry.
Heriot-Watt University has five campuses: three in the UK (Edinburgh, Scottish Borders, and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of science, engineering, design, business, and languages. Heriot-Watt is also Scotland's most international university, boasting the largest international student cohort.
The International Recruitment team:
The International Recruitment team develops and implements the University's international student recruitment strategy. Focusing on ambitious targets for growth in student numbers, the team promotes Heriot-Watt University to prospective students, agents, academic partners, and other key stakeholders.
Working in a competitive environment, we deliver a highly targeted range of recruitment activities. This focuses on generating high quality leads and working in partnership with the Marketing team, Academic Schools, and Prospect Experience & Conversion team to maximise recruitment to the University.
Data and evidence constantly inform our targeting and resource allocation decisions to ensure that we always provide an efficient and effective service to prospects and partners.
Post of International Recruitment Operations Assistant:
This key role is responsible for supporting the operational delivery of services related to supporting international student recruitment activities. You will successfully deliver International Recruitment support for Scottish campuses and selected regional teams and global services across the broader Institution, and act as an ambassador for Heriot-Watt University. This role will allow you to develop your career in a dynamic and truly global higher education environment.
Profile of Role Holder:
- You will have an empathy and/or experience of the challenges faced by teams working under-pressure to meet targets and deadlines.
- You will be a natural communicator with the ability to engage positively with a wide range of stakeholders, notably international students and their advisers.
- You will have a proactive approach to the workplace actively participating in team activities.
Key Duties & Responsibilities:
- You will provide support for the study abroad/semester abroad programmes, including acting as the point of contact for partners, enquiries, identifying study routes and providing support for campus visits.
- You will provide general support for Regional Team (primarily International UK and Europe) activities, including co-ordinating their agency visits, fair attendance, and campus-based activities.
- You will support International Team and Agency visits and conferences (in person and online)
- You will co-ordinate international applicant visits, including providing campus tours, and arranging for visiting applicants to meet with relevant key contacts.
- You will manage email mailboxes, working with teams across the University to ensure consistency of messaging.
- You will provide support for agency invoice processing.
- You will provide administrative support for the Director, International Recruitment
- You will provide support for any other International Recruitment Team activities.
Essential Criteria:
- Educated to first degree level or equivalent.
- Cultural awareness and ability to operate in a global environment.
- Excellent communication and interpersonal skills
- Excellent organisational skills and a proactive approach.
- Good track record of developing and maintaining positive working relationships with internal and external customers, peers, stakeholders, and others.
Desirable Criteria:
- Experience of working in the International Student Recruitment sector
- Demonstratable experience of team working
Reporting to: International Recruitment Operations Manager
How to Apply
Applications can be submitted up to midnight (UK time) on Tuesday 16th May at Midnight.
Please submit your CV via the Heriot-Watt on-line recruitment.
Unfortunately, this role does not meet the minimum requirements of qualification and salary to enable us to sponsor a non-UK/Irish National under the Skilled Worker Visa. We may not, therefore, be able to progress your application unless you are able to obtain the right to work via another visa route. Please visit the UK Visas and Immigration website: https://www.gov.uk/browse/visas-immigration for further information.
Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.
Heriot-Watt University values diversity across our University community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website https://www.hw.ac.uk/uk/services/equality-diversity.htm and also our award-winning work in Disability Inclusive Science Careers https://disc.hw.ac.uk/ .
We welcome and will consider flexible working patterns e.g. part-time working and job share options.
Use our total rewards calculator: https://www.hw.ac.uk/about/work/total-rewards-calculator.htm to see the value of benefits provided by Heriot-Watt University.
Heriot-Watt University has established a reputation for world-class teaching and leading-edge, relevant research, which has made it one of the top UK universities for innovation, business and industry.
Heriot-Watt University has five campuses: three in the UK (Edinburgh, Scottish Borders and Orkney), one in Dubai and one in Malaysia. The University offers a highly distinctive range of degree programmes in the specialist areas of science, engineering, design, business and languages. Heriot-Watt is also Scotland's most international university, boasting the largest international student cohort.