Job Description
COMPANY DESCRIPTION - PACK BUDDIES DOGGY DAYCARE
Created out of passion and dedication, we are Southampton’s interactive doggy daycare. Our dogs enjoy going back to their origins, where they explore the best of what nature has to offer. Through treasure hunts, a sensory garden, agility area and much more, our dogs get to enjoy being dogs.
Winners of Dog Daycare UK Business of the Year 2021 by the Pet Industry Federation and Best Doggy Daycare Provider 2023 - Hampshire by the Pet Products and Services Awards!
Do you want to work for an ethical, high performing, unique dog business? Apply now to join our fantastic, inclusive and supportive team.
JOB DETAILS
Location: Pack Buddies Doggy Daycare, Newbridge, Southampton, SO40 2NW
Salary: £12,937 per annum (part-time) - equivalent to £23,000 full-time salary.
Hours: Part-time, Monday – Friday, 22.5 hours per week.
Core hours: These are the core hours, however the finish time depends on the daily drop-off rota and traffic:
- Mondays: 6.5 working hours per day 09.30-17.00, with a 1-hour lunch break
- Tuesday - Friday: 4 hours per day, 13.00-17.00
- Finish time is dependent on the daily drop-off rota and traffic - employee flexibility is required.
Flexibility: We need staff to be flexible and occasionally work full-time to cover other staff absences such as annual leave and sickness. We are a small family business and therefore flexibility is an essential requirement to support our small team. If you do not have flexibility to work full-time (a minimum of 12 weeks full-time per year and sometimes at short notice) then please do not apply.
APPLICATION PROCESS
To Apply: Please apply through Indeed with a CV and cover letter
Application Closing Date: Sunday 30th April 2023
Interview Date: Monday 8th May 2023. Interviews will take place in person.
Trial Day: We may ask for candidates to attend a trial shift between 10th - 12th May.
Start Date: We are looking for the successful candidate to start on Monday 15th May for a comprehensive induction programme.
JOB DESCRIPTION
The successful candidate will be an integral member of the Pack Buddies Family. The purpose of this role is to provide an enriching and exceptional experience for dogs, allowing them to be stimulated and happy. We provide a complete, interactive doggy daycare service where we collect our buddies in the morning and drop them off safely at home after a day of fun, training and socialisation. Part of the Doggy Daycare Assistant role is to drive the doggy taxi to collect and drop off our dogs, interacting with clients and providing them updates about their dog’s adventures. We are seeking to employ a dog daycare assistant who is passionate about dogs, understands dog behaviour and welfare and is willing to work hard to ensure we provide the best doggy daycare experience to our clients and dogs. This role is a very fast pace and physical job, it is not a job where you cuddle puppies all day!
KEY RESPONSIBILITIES
1. This role is to ensure the safety and welfare of all dogs in our care. This includes supervising dogs during socialisation, interacting with the dogs in a positive way, providing stimulation in the form of positive reinforcement dog training and developing activities for the dogs to enjoy (e.g. agility, group training and treasure hunts).
2. Safely transporting the dogs to and from the daycare facility in the doggy taxi.
3. Building relationships with clients during collection and drop-off, including learning their dog’s home routine, providing updates to the clients and understanding their needs.
4. Daily set-up, close-down and cleaning procedures. This involves setting up shades, paddling pools, water bowls etc. In addition, cleaning of the van, indoor areas, dog water bowls etc.
5. Photography and social media. We share our dog’s experiences with their owners, so to do this we need staff to take photographs and videos of the dogs and create engaging social media content.
PERSON SPECIFICATION
Qualifications, Knowledge and Experience
Essential: Able to demonstrate a good knowledge of dog behaviour and body language. Passionate about dogs, their welfare and development.
Desirable: Previous experience of working with dogs in either a daycare setting, dog walking or dog training environment. Accredited dog training qualification e.g., IMDT or APDT. Comprehensive and ongoing training will be provided to the successful candidates, irrespective of whether they hold any dog training qualifications.
Attitude
Essential: Attitude is key to us at Pack Buddies as we want to employ staff who share our values. We are seeking reliable, honest, trustworthy, hard-working, flexible, adaptable and professional staff.
Driving
Essential: Full, clean UK driving licence is essential, ideal held for a minimum of 5 years.
Desirable: Good local knowledge of Southampton and surrounding areas. Experience of driving a short wheelbase van.
Planning and organising
Essential: Able to effectively organise a daily rota, planning time effectively.
Problem solving and initiative
Essential: Able to independently solve a range of problems by responding to varying circumstances, whilst working within operational procedures. Ability to work well and use initiative with minimum supervision.
Teamwork
Essential: Able to contribute to team efficiency through sharing information and constructively supporting others. Able to work effectively in a small, intimate team.
Communication
Essential: Experience of working in a client facing role, evidencing ability to build rapport with customers. The way we engage with Pack Buddies clients and the professionalism we provide is paramount.
Part-time hours: 22.5 per week, with flexibility to do full-time hours occasionally.
DBS check required
Application deadline: 30/04/2023
Job Types: Part-time, Permanent
Part-time hours: 22.5 per week
Salary: £12,937.00 per year
Benefits:
- Company pension
- On-site parking
Schedule:
Application question(s):
- Please provide your experience of working with dogs in a professional capacity.
Experience:
- Driving: 5 years (required)
Work Location: In person
Application deadline: 30/04/2023
Reference ID: PB2023
Expected start date: 15/05/2023
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