Job Description

Duties

This position is located in the Science and Technology (S&T) Directorate. The mission of the S&T Directorate is to develop and deliver effective and sustainable technologies and systems to anticipate, prevent, defeat and mitigate catastrophic terrorist attacks and to enhance conventional mission capabilities of other DHS operational areas. The purpose of this position is to provide an expert to lead and coordinate activities for evaluating effectiveness of program operations and to plan and develop improvements in program administration, customer services to managers and employees, and other program improvements. Typical assignments include:

Supporting comprehensive evaluations, studies, and detailed analyses of operations and of related data to review progress in meeting and supporting program goals, to implementing corrective actions resulting from findings of program reviews, and to identify ways to enhance effectiveness of DHS and S& T Directorate program operations and deliveries of customer services.

Planning and conducting projects to meet customers’ needs and contributes to the successful delivery of the project’s output/product to include monitoring expenditures and utilization of funds for compliance with funding, program, and, if applicable, contract requirements, and for need to change funding allotments.

Monitoring ongoing projects for compliance with milestones and schedules, and for identification and resolution of problems or issues of negative impact on successful project completion.

Developing recommendations and supporting justifications for substantive changes in methods, systems, and administration of program operations.

Consulting with managers and representatives of other elements of the S&T Directorate to ensure proposed changes are sound, and to develop sound rationales, justifications, written policies (if needed), and supporting documentation for program changes and for funding of program activities.

Coordinating and meeting with representatives of other elements of the S&T Directorate, other components of the Department, and other agencies to obtain current information needed for development and implementation of scientific and technology research plans for projects that meet customer needs.

Reviewing projected mission and program requirements to develop projections for short, intermediate and long-range future estimates and funding needs.

Reviewing new legislation, executive orders, and OPM directives and initiatives to identify system and program changes needed to meet new requirements, and attendant funding requirements.

Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility on OPM’s Career Transition Resources website. To be considered eligible under CTAP/ICTAP, you must be placed in the well-qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the "Required Documents" section of this announcement.

Please limit your résumé to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.

Requirements

Conditions of Employment

You must successfully pass a background investigation.
You will need to set up direct deposit so we can pay you.
You must be a U.S. citizen to apply for this position.
You will be required to complete an OGE 450, Confidential Financial Disclosure Report, within 30 days of starting your federal employment and annually thereafter as long as you occupy a position that requires financial disclosure reporting.
You will be required to undergo a pre-employment drug test and you must have a negative drug test result prior to appointment into the position. Employment is contingent upon favorable results.
This position requires you to have access, safeguard, and store classified national security information on a regular basis. You must be able to obtain and maintain a Secret security clearance.
This is not a bargaining unit position.
This position is eligible for telework based on agency policy.

Qualifications

Please limit your résumé to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. Please visit www.fletc.gov/site-page/employment-faqs website for further guidance regarding this page limit.

The qualification requirements listed below must be met by the closing date of this announcement.

At the GS-12 grade level, you must possess at least one year of specialized experience equivalent to the GS-11 grade level employing advanced qualitative and quantitative techniques to analyze and measure the effectiveness, efficiency and productivity of organizational programs, and interpreting findings resulting from studies.

At the GS-13 grade level, you must possess at least one year of specialized experience equivalent to the GS-12 grade level employing advanced qualitative and quantitative techniques to analyze and measure the effectiveness, efficiency and productivity of organizational programs, and interpreting findings resulting from studies; leading studies and analyses to evaluate the effectiveness of policies and procedures related to the management and administration of financial and budgeting operations; developing and maintaining databases that support gathering data and analyzing budget; establishing study methods and techniques to be utilized in complex studies and audits; and developing study objectives related to program operations, and recommending and implementing operations solutions to senior management.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps and AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel Management must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

If this position is filled at the GS-12 grade level, you may be non-competitively promoted without further competition when the supervisor determines that the duties of the higher grade level are being performed and all regulatory requirements have been met.

Additional information

DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Secret as a condition of placement into this position. This will include a credit check after a tentative job offer is given, a review of financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. Continued employment is contingent upon favorable adjudication of periodic reinvestigations.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

Physical Demands: The work is primarily sedentary. There may be some walking, standing, bending, and carrying of items such as papers and notebook computers.

Work Environment: The work is typically performed in an adequately lighted and climate-controlled office.

Re-employed annuitants’ annual salaries will be reduced by the amount of their retirement annuity and by further cost of living increases. FERS retirees receiving a FERS annuity supplement must also be aware that, like social security benefits, their FERS annuity supplement is subject to an earnings test and may be reduced if the salary earned is more than the social security exempt amount of earnings. Additional information is available on OPM’s website or by contacting OPM.

Additional selections may be made from this announcement within the same geographical area.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Any Offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the
DHS Careers
website and select Benefits.
Disabled veteran leave
will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, we will use multiple assessments that will place you in one of three categories based on your experience, education, and training and demonstrate the following competencies needed to perform this job:

1. Expert knowledge of theories, concepts and practices of management and administration, and expert program planning and evaluation skills to plan, develop and evaluate program activities and improvements.

2. Expert skills to discern from program reviews actions and changes needed to comply with requirements of review reports and to optimize program effectiveness.

3. Expert skills in strategic planning, in preparing reports and associated documents, and in integrating different segments of reports into cohesive documents.

4. Ability to coordinate with managers and administrative staff members of the agency to obtain information to develop sound plans to improve program management communications and presentation skills to present, justify, and defend recommendations and to explain program requirements.

Your responses to the job questionnaire will place you into one of the following categories:

1. Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.

2. Well-Qualified: Applicants possessing experience that exceeds the minimum qualifications of the position and demonstrates acceptable proficiency in all of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis.

3. Qualified: Applicants possessing experience that meets the minimum qualifications of the position and demonstrate basic proficiency in most of the critical competencies, including all SPFs and appropriate QRFs as determined by the job analysis. If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

Veterans: Qualified veterans who have a compensable service-connected disability of at least 10% are listed in the best-qualified category, except when the position being filled is scientific or professional at the GS-09 grade level, or higher. (This position is not considered scientific/professional.)

Other 10-point preference eligibles and veterans with 5-point preference who meet the eligibility and qualification requirements are placed above non-preference eligibles within the category in which they qualify. View information on veterans’ preference.

The first assessment will consist of skilled-based questions designed to evaluate the degree to which you possess the skills needed to perform the duties of the positions being filled. These questions are scored, and you must score at least 85 out of 100 points in order to be invited to participate in the second assessment.

The second assessment is the Performance Assessment Network System (PANS) which is a predictive assessment that measures your cognitive ability and soft skills.

For more information click PANS Assessment FAQs | Federal Law Enforcement Training Centers (fletc.gov)

You may preview questions for this vacancy.

Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the
DHS Careers
website and select Benefits.
Disabled veteran leave
will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
1. Your resume. Please limit your résumé to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. Please visit www.fletc.gov/site-page/employment-faqs website for further guidance regarding this page limit. For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire.
2. Are you a veteran? Submit Member Copy 4 of your DD-214, Certificate of Release or Discharge from Active Duty or notice form. Those applying for 10-Point preference may fill out the SF-15 and provide the documents that demonstrate your preference eligibility e.g., the AB4, Civil Service Preference Letter. If you are applying based on your eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit a certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date you apply. Your certification must include your dates of service, your rank, and your character of service. Click here to view more veterans’ information.
3. Are you claiming special priority selection rights under the Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP)? You must submit copies of your: agency notice; most recent performance rating; and your most recent SF-50, Notification of Personnel Action noting your current position, grade level, and duty location.
4. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: position title, type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), agency, beginning and ending dates of your appointment.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
If this is your first time applying for a federal job, then you will need to create a USAJOBS® account. Otherwise, follow the steps below.
1. If you possess multiple documents of the same type (e.g., multiple transcripts, DD 214s, SF 50s, or certifications), then you will need to combine them into one file not exceeding 3 MB in size and upload the newly created file into your USAJOBS® account.
2. Click the Apply button. If you are not already logged into USAJOBS®, you will be prompted to do so.
3. Select the resume and documents from your USAJOBS® account that you wish to transmit. You will need to manually associate any documents that are not automatically linked within our application system (see Step 6 below). Please limit your résumé to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
4. If this is your first time applying for a job with the FLETC, then you will be automatically forwarded to the account creation process before being taken to the job application. Follow the on-screen prompts to finalize the creation of your FLETC account. If this is not your first time applying for a job with the FLETC, then you will skip this step.
5. Answer all of the assessment questions, ensuring that your responses are supported by your resume and documents. The application and assessments may take several hours to complete. Be sure to allow sufficient time to complete all assessments. This assessment may take more than an hour and a half to complete; portions are timed; and may include videos. If you feel you have a disability that warrants additional time, please follow the instructions to request a reasonable accommodation (RA) prior to beginning the external assessment. Once you start the assessment you will no longer be able to make such a request. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration even if you have a pending RA request. PLEASE NOTE: Scores obtained after completing the Performance Assessment Network System (PANS) are valid for 6 months. You will not be prompted to complete the PANS assessment if you have previously completed it within the last 6 months.
For more information click https://www.fletc.gov/frequently-asked-questions-faq-pans
6. In some cases, documents brought over from USAJOBS® will not be automatically linked within our system. In these cases, the system will display any unlinked documents on the left side of the page with an action control to manually attached the document. Click on the action button and follow the on-screen prompts to ensure your unlinked documents are attached.
7. After reviewing your submission in the final step, click “Submit Application” located at the bottom of the page. If you leave the application before clicking “Submit Application,” your application will not be transmitted to our servers. Upon clicking “Submit Application”, you will be greeted with, “Thank You! You have successfully submitted your application.”
Your application, including any supporting documents, must be received by 11:59 p.m. EST on the closing date of this announcement.
We strongly encourage you to apply online. If you cannot apply online, you may contact the individual listed in the "Agency Contact Information" section of this job opportunity announcement between the hours of 7:30AM and 4:30PM ET (excluding Federal holidays) prior to the closing date of this announcement to receive assistance. When e-mailing, please include the vacancy announcement number in the subject line.
If you encounter an error with a corresponding code during the application process, contact the Monster® Government Solutions Helpdesk at (866) 656-6831 or via e-mail at mgshelp@monster.com. Monday through Friday between the hours of 7:00 a.m. to 7:00 p.m. EST (excluding federal holidays).
Agency contact information
Samantha Morgan
Phone
843-746-7981
TDD
843-746-7981
Email
Samantha.e.Morgan@fletc.dhs.gov
Address
FLETC
1131 Chapel Crossing Rd
Glynco, Georgia 31524
United States
Next steps
The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.
Once the announcement closes, we will adjudicate any veterans’ preference claims. We will then assess the experience and training of those applicants eligible for veterans’ preference who scored between 90 – 100 on the occupational questionnaire and refer them to the hiring manager for further consideration and interviews. Applicants not eligible for veterans’ preference who scored between 90 – 100 on the occupational questionnaire may be considered after the pool of eligible veterans is exhausted.
We expect to make a job offer within 60 business days after the closing date of this announcement. If you are selected, we will conduct a suitability/security background investigation.
The status of your USAJOBS® account will be updated following each step in this process. In order to receive e-mail notices each time the status of your application is updated, you must enable “notifications” from within your USAJOBS® account.
View more information on applying for federal employment.

Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request

Required Documents

1. Your resume. Please limit your résumé to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. Please visit www.fletc.gov/site-page/employment-faqs website for further guidance regarding this page limit. For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. Your resume must thoroughly describe how your skills and experiences align to the criteria defined in the "Qualifications" section of this announcement and it must support your responses to the assessment questionnaire.

2. Are you a veteran? Submit Member Copy 4 of your DD-214, Certificate of Release or Discharge from Active Duty or notice form. Those applying for 10-Point preference may fill out the SF-15 and provide the documents that demonstrate your preference eligibility e.g., the AB4, Civil Service Preference Letter. If you are applying based on your eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit a certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date you apply. Your certification must include your dates of service, your rank, and your character of service. Click here to view more veterans’ information.

3. Are you claiming special priority selection rights under the Career Transition Assistance Program/Interagency Career Transition Assistance Program (CTAP/ICTAP)? You must submit copies of your: agency notice; most recent performance rating; and your most recent SF-50, Notification of Personnel Action noting your current position, grade level, and duty location.

4. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: position title, type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), agency, beginning and ending dates of your appointment.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a "surplus" or "displaced" employee.

The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Only U.S. Citizens are eligible to apply.

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program analyst

Job Description

Duties

Requirements

Conditions of Employment

Qualifications

Additional information

How You Will Be Evaluated

If you are relying on your education to meet qualification requirements:

Agency contact information

Samantha Morgan

Phone

TDD

Email

Address

Next steps

Required Documents

If you are relying on your education to meet qualification requirements:

This job is open to

Career transition (CTAP, ICTAP, RPL)

The public

Clarification from the agency

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