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Front Logo

hr manager

5651356

San Francisco, CA

Today

185238 - 115806 USD

Front

www.front.com

San Francisco, CA

Mathilde Collin

Unknown / Non-Applicable

Company - Private

2013


Job Description

Front is on a mission to enable better relationships at scale. Relationships are everything in business, but they’re hard to maintain as a business grows because traits like trust, compassion, and empathy are human qualities that have been difficult for technology to scale. We’ve reimagined the way businesses communicate by bringing customer conversations to the center of one’s focus. Today, nearly 8,000 businesses have discovered that they can still grow their business and keep the human touch.

With $204M in funding, Front is backed by Sequoia Capital and other leading venture capital firms, as well as independent investors including top executives of Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.

We are looking for a Head of Talent to lead our global hiring efforts. This role reports to the Chief People Officer and currently manages 5 direct reports. In this role, you will drive our recruitment strategy and partner with senior business leaders, Total Rewards, and HR, working collaboratively to ensure alignment and execution. We believe our teams should be as diverse as our customers and will look to you to help build and drive inclusive hiring practices. If you enjoy mentoring, coaching, and driving operational efficiencies globally, this may be the right fit for you!

This role can be located in either San Francisco, CA or Chicago, IL. At Front, we value the opportunity to to be in person and work with one another. Like a majority of our People roles, this role will be a
hybrid one - working in the office two days per week (Tuesday and Thursday) with flexibility to work from home or elsewhere the remainder of the week.

You Will

    • Lead a team of Recruiters and Recruiting coordinators, setting clear expectations through career development plans and supporting their ongoing growth
    • Be a step ahead of resourcing and hiring for the talent team. Understand when and where you need resources to ensure the team is adequately resourced
    • Build scalable processes – define, design, and implement with measurable goals ensuring we increase efficiencies and productivity
    • Manage recruiting efficiency and headcount planning for the team
    • Build a culture of transparency and trust with a focus on fostering inclusivity
    • Utilize data to influence recruiting strategy, budget, and tooling
    • Partner directly with business leaders and executives to strategize on critical hires and prioritize in partnership with them
    • Set and communicate recruiting OKRs and goals regularly to the people and leadership team
    • Have a consistent feedback loop with the compensation team on sharing market trends, tracking data gathered from candidates, and building closing strategies
    • Operate at scale by ensuring all recruiters and hiring managers have a proven way to articulate Front’s product, equity story, and culture
    • Partner closely with cross functional key stakeholders (Finance, HR Business Partners, Compensation, Senior Leaders) to determine future talent needs and drive strategic recruiting strategies

You have

    • 7+ years of recruiting experience
    • 3+ years experience in-house, managing and coaching a team of Recruiters
    • Proven track record meeting and exceeding team hiring goals, delivering results in a fast-paced, dynamic environment
    • Excellent written, verbal, and interpersonal skills with a demonstrated ability to successfully influence stakeholders at all levels
    • An analytical mindset, fluent with recruiting analytics and how to build and improve processes; a proven ability to utilize data to tell stories that drive decisions
    • Proven innovator and strategic problem solver – you can envision and create a strategy for a high growth and diverse workforce
    • Proven ability to meet independently with senior leaders and present to them with confidence, impact, and influence
    • Preferred experience managing Engineering or Technical Teams
The US-SF base hiring range for this full-time position is $180,000 - $220,000 USD. Individual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market based approach to pay. In addition to cash compensation (which includes base salary and, where applicable, may include commissions or overtime pay), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please speak with a member of our Recruiting Team for additional information.

Zone 3: $150,000 - $190,000 USD

These ranges may be modified in the future.

What we offer
✨ Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance fully covered by Front
Flexible Fridays - learn more here!
Flexibility to work from home 3 days/week (unless posted as a full-remote role)
Mental health support with Modern Health
Family planning support with Maven

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Apply Here

About Front

CEO: Mathilde Collin
Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: Company - Private
Website: www.front.com
Year Founded: 2013


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