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Serious and organised crime is becoming more challenging and complex. The environment in which we operate is both exciting and uncertain and is likely to remain so. The accelerating rate of technological development, criminals increasingly sophisticated use of technology and the need for the legislative base on which we operate to keep pace are just some of the factors which affect us, in our response to the threat.

To be effective in our work we are investing in our people, recognising that operational success is achieved through the hard work, expertise and commitment of our people. Because the threat is changing we must adapt and change how we work.

We are aiming to create a proud workforce that feels empowered and enabled to lead today, at the same time as building capability for tomorrow. We are currently undertaking an ambitious programme to transform the NCA’s HR function. Our vision is to deliver a new HR Operating Model and transform the way we recruit and develop people. This includes a new model for learning, a stronger approach to workforce planning and compelling people deal.

The HR Command currently comprises:

• Learning, Development & Talent - designs, develops and delivers training and training support to all NCA Officers and external partners.
• HR Strategy & Insights - leads on Strategic Workforce Planning and HR Data Management.
• HR Delivery Services - responsible for ensuring that the staffing requirements for the entire agency are met and provides transactional support and a front line HR service.
• HR Specialist Services - provides a legally and policy complaint support service for the business, responding to the business need and providing support, guidance and advice.
• HR Leadership & Partnering – provides strategic engagement and advice to Senior Leadership Teams across the Agency.
• Pay & Reward – responsible for all aspects of pay and reward for NCA Officers and future Pay Strategy.

We are currently looking to recruit HR Administrators to join our Learning, Development and Talent and HR Delivery Services teams.

The Recruitment Team:
Working within the central recruitment team, Recruitment Administrators are responsible for supporting the end to end recruitment life cycle, for a range of disciplines, across the Agency. The Recruitment Administrator will work alongside the Recruitment Account Manager who will have ownership of a particular business area within the Agency, working with internal managers to assist with growing pipelines of talent to deploy.

You will be supporting business areas to understand and manage their recruitment requirements, which may include volume or specialist vacancies. The Recruitment Team are currently working with the Government Recruitment Service to assist on our recruitment campaigns. You will be responsible for managing this partnership and ensuring they deliver an excellent recruitment service.

Pre-Employment Checks:
This role is primarily to manage candidates that have been successful in the recruitment campaigns through the National Crime Agency’s Pre- Employment Checks (PECs) and screening process, in readiness for the final Onboarding into the NCA.

You will monitor and advance candidates’ progress through the Pre-Employment screening and checks process, working to service level agreements, maintaining a quality service and ensuring that excellent customer service is delivered to a variety of service users.
As a member of the PECs team you will be responsible for working with a variety of stakeholders, delivering excellent workload management and ensuring that quality is assured through the Pre-Employment checks process at all times. You will be working in a fast-paced environment so a candidate who is highly organised and with working knowledge of Microsoft office products, especially Excel, is desirable.

Learning & Development:

Learning and Development (L&D) plays a pivotal role in our front line delivery services, providing a learning function to over 5000 officers across the Agency. The role of the HR Administrator will be to:

• Be responsible for management of course portfolios.
• Provide support to other officers with business, administrative and tactical functions.
• Provide on-site support to classroom delivery and escort external facilitators.
• Monitor and respond to customer queries, providing advice and escalating as required.
• Liaise with students and Learning Facilitators ensuring joining instructions and class lists are sent in a timely manner and any pre-requisites highlighted.
• Update systems efficiently to ensure accurate Management Information and assurance can be produced.
• You will be proactive, self - motivated, have excellent communication skills and the drive to identify process improvements.
• This is a very busy role so attention to detail, good planning and organising skills and multi-tasking are important.
• You will have the ability to work under pressure to tight deadlines.

Professional Development

There is also the opportunity to develop your career as a HR professional via an Apprenticeship scheme, depending on your current level of qualification.

The NCA provides apprenticeship opportunities to all officers, therefore you can continue to build a career in HR whilst supporting the Agency in leading the UK's fight to cut serious and organised crime.

Whether you are new to HR, early on in your HR career, changing your career direction or have experience in HR and want to gain accreditation, an apprenticeship could be for you.

If you were to take up the option of a HR Apprenticeship, you will be enrolled onto the HR Support Level 3 Apprenticeship (duration 21 months) or HR Consultant Partner Level 5 Apprenticeship (24 months) depending on your previous experience.

Further details on Apprenticeship options can be found at the following link: https://www.instituteforapprenticeships.org

***All NCA officers must hold SC Enhanced upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 3 out of the past 5 years. For more information please see the Candidate information Pack***

Main Responsibilities

• Provide administrative support to the business area to include, for example, the preparation of documents; typing and co-ordinating departmental correspondence; arranging meetings; diary management; minute taking; maintain, develop and review office systems/processes; travel bookings including accommodations/ car/ reservations; organise events and raise purchase orders in support of departmental activity.
• Ensure the quality, secure handling and dissemination of data/information, maintaining confidentiality, sensitivity and a duty of care in line with NCA policy.
• Respond to internal and external queries via email and telephone.
• Establishing and maintaining sound relationships with both internal and external stakeholders.

Your varied duties mean that every day will bring a new challenge. The often time –critical nature of your activities will mean you must be able to multi-task and prioritise.

HR Administrator roles are customer service focused and you will need excellent communication skills in order to provide guidance and advice to colleagues and customers. Team work is essential.

You will be a part of a flexible, professional and capable workforce routinely working in a secure environment with a close- knit highly-motivated team.

We'll assess you against these behaviours during the selection process:

• Working Together
• Managing a Quality Service

We'll assess you against these technical skills during the selection process:

• Experience of working in a fast paced, high volume environment.
• Excellent organisational skills with the ability to multi-task.
• Proven administrative experience to include the use of Microsoft Office.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Job contact :

Name :
NCA Recruitment Team - GRS
Email :
ncarecruitment.grs@cabinetoffice.gov.uk

Recruitment team

Email :
ncarecruitment.grs@cabinetoffice.gov.uk