Job Title: Business Analyst
Division: Beazley Shared Services – Data
Reports To: Senior Business Analyst
Key Relationships: Delivery Team Members, CDO, Data Leadership Team, Data Owners, Data Stewards, Data architects, Technology Team, Underwriters, Claims Managers
Job Summary:
As a Business Analyst at Beazley your core purpose is to build a strong understanding of end to end user journeys and processes to be able to accurately and efficiently elicit, challenge, and document requirements, processes and scope. You are a key member of the Data Strategy and Delivery team, focusing on “building the thing right”; balancing the trade-off between value, technical debt and building scalable solutions, essentially keeping an eye on “building the right thing”.
Data @ Beazley
Our Data team support Beazley’s vision by…
- Being bold through pioneering & championing an exciting vision of how people interact with data
- Facilitating innovation by leading the pace of change in data & analytics, and facilitating the latest capabilities and innovative technologies
- Doing the right thing by providing a controlled working data environment that allows all business domains to thrive independently
- Being the single source of truth for enterprise-wide reporting metrics and KPIs
Key Responsibilities:
§ Gain an in-depth understanding of the Beazley business and technology landscape.
§ Elicit, understand, challenge and translate the business value into requirements, creating appropriate user stories of the right quality at the right time.
§ Analyse, document and challenge end to end business processes and customer journeys.
§ Champion process improvement opportunities including associated costs and benefits.
§ Ensure traceability of requirements and user stories throughout the entire product lifecycle.
§ Ensure alignment between requirements, user stories and test output, including managing User Acceptance Testing.
§ As a member of the product team, be the link between the internal stakeholder, technical teams and any third-party regarding people, process and technology throughout the product lifecycle, ensuring ownership of the shared outcome you are centred around.
§ Work closely with the Product Manager to ensure that any user story is detailed, thorough and ready for development, owning the story from conception to final delivery of value.
§ Aid stakeholders in understanding trade-offs and achieving consensus.
§ Ensure alignment with Enterprise Architecture principles as well as any design principles and strategy decisions made within your product team or the platform ensuring guidance is sought if necessary.
§ Proactively monitor and communicate industry, functional, and technology trends to stakeholders as well a coach them as to how best harness these to drive business value.
§ Ensure that all relevant staff receive clear and frequent updates regarding business analytical tasks and progress as necessary.
§ Adopt a data driven approach in all activities, not only when giving an opinion or arguing a point but being a guardian for how data flows through the organisation and how it must be respected as a key performance driver.
§ Build a relationship with your Product Owner, understand their business and challenges.
§ Understand who your customer is and how the product impacts them in order to ensure you are driving the right outcome.
General
At Beazley we are committed to doing the right thing because it is the right thing to do. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley’s core values and behaviours – PIED and Being Beazley.
§ Adopt the Beazley culture of professionalism, integrity, effectiveness and dynamic attitude that contributes to an internal environment of teamwork and promotes a positive brand image and experience to our external customers.
§ Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct Rules. Undertake training on Beazley policies and procedures as delivered by your line manager, Talent Management or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
§ Display business ethics that uphold the interests of all our customers.
§ Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
§ Comply with any specific responsibilities necessary for your role as outlined by your line manager, Talent Management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
§ Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.
Personal Specification:
Education and Qualifications
§ Graduate education/qualifications or equivalent experience (desirable but not essential).
Knowledge and Experience
§ Working in an Agile environment
§ Working with teams located across multiple time zones
§ Data flow & contract analysis and definition
§ Effective user story writing/management
§ Skilled in the analysis and documentation of complex business processes.
§ Experience with multiple methods for the elicitation, validation, and documentation of requirements for complex Information Systems
§ Exposure to a wide range of complex Information Systems across a global enterprise.
§ Experience working with global product teams, software providers, and outsourcers.
§ End to end experience of the product lifecycle over numerous medium and large-scale projects.
§ Desire to be involved in continuously improving Change Delivery governance processes.
§ Broad understanding of product delivery practices and management methodologies
§ Able to communicate complex ideas, issues, and designs to varied audiences
§ Experience in querying SQL
Competencies & Capabilities
§ At Beazley IT we focus on our “Future Selves”. These competencies & capabilities include:
o Business Acumen
o Adaptable yet Challenging
o Stakeholder Partnership
o Collaborative
o Engineering Mind-set
o Data Driven
Other key competencies and capabilities include:
§ Clear & concise communication
§ Results orientated
§ Problem solving
§ Advocate for change
§ Ability to think creatively
§ Works well in a team to achieve common goals
§ Strong analytical and quantitative skills
§ Ability to work at a fast pace and work on multiple tasks at once
Don’t meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t perfectly align with every requirement and qualification in the JD, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.