About Ancestry:
When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, empowers journeys of personal discovery to enrich lives. With our unparalleled collection of more than 40 billion records, over 3 million subscribers and over 23 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving and sharing the most important information about themselves and their families.
We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.
Together, we work every day to foster a work environment that's inclusive as well as diverse, and where our people can be themselves. Every idea and perspective is valued so that our products and services reflect the global and diverse clients we serve.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants. Passionate about dedicating your work to enriching people’s lives? Join the curious.
The Content organization within Ancestry is looking for a Quality Assurance Engineer. Each year the Content team transforms hundreds of millions of historical records from a variety of sources into a digital format that allows our customers to make powerful discoveries about their past. This is a distinct type of quality assurance role when compared to software and app development or physical manufacturing. We measure how precise and accurate the imaging and transcription of historical documents are. The key to success in this role will be the ability to translate unorganized data into applicable process improvement.
The Quality Assurance Engineer role analyzes and improves the QA program for Content’s operations. You will guide an integrated QA solution including detailed oversight of vendor quality. You have quality management, operations management experience and vendor management experience.
Identify the causes of quality issues and work with the team to implement corrective actions
Ensure KPIs are measured and audit sampling methodologies are optimized to ensure both accuracy and efficiency of the quality program
Ensure reporting mechanisms are in place to track vendor and internal quality
Coordinate and calibrate QA procedures and validation results across internal and external efforts to improve quality
Communicate with vendors to improve quality assurance processes and calibrate and validate audit results
Proficient with data manipulation and visualization using SQL, Microsoft excel (can perform complex functions), and PowerBI
Knowledge of advanced sampling methodologies and their role in ensuring quality measurement
Lean Six Sigma experience required
Experience setting up a quality assurance program and driving quality improvement in a vendor environment
2-3 years of quality management experience required
B.S. or B.A. in a relevant field required (e.g. business, engineering, or related field)
Some travel may be required as well as flexible hours
#LI-RR
As a signatory of the ParityPledge in Support of Women and the ParityPledge in Support of People of Color, Ancestry values pay transparency and pay equity. We are pleased to share the base salary range for this position: $69,000-$100,000 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process. Read more about our benefits HERE.
Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23)
Additional Information:
Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.
All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.
Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.