Job Description
1.1 Job Summary
Bexley Health Neighbourhood Care (BHNC) is a GP Federation supporting the 22 Bexley Practices / 4 PCNs who are working collaboratively to enhance the health and wellbeing of Bexley residents, covering over 246,000 patients.
As a phlebotomist, the job holder will work closely with the GP practices, ensuring all patients across the locality receive the best possible care and service. This role will support the GP Practices with urgently requested blood diagnostics. Working strictly in accordance with guidelines and protocols, the post-holder will be responsible for performing venepuncture to obtain blood samples from patients only as the result of a direct referral from a GP or nurse practitioner.
The job holder will ensure the seamless coordination of the patient’s journey through primary care and will build trusting relationships with the GP surgeries within their PCN. Creating coordinated patient care, enabling the individual to receive timely access to facilities.
Organisational Values / Objectives
The goals of BHNC are to work strategically with all Bexley Primary Care Networks (PCNs), to help secure the best services for patients whilst working together, to support the member practices in the challenges of a changing NHS.
Bexley Health Neighbourhood Care (BHNC) aims to improve the morale of PCNs / general practice in Bexley, by sharing expertise, services and supporting its workforce. BHNC will make a positive impact on medical services in Bexley, by working closely with the CCG, local NHS trusts, local providers and patient groups, to improve the delivery of healthcare to the local population.
1.2 Key Working Relationships
Key relationships include but are not limited to:
Internal Relationships
Lead phlebotomist
Bexley Practice Managers
BHNC administrative team
Other phlebotomists/HCA’s working within the team
1.3 Key Responsibilities
Duties
· To work with GPs and other primary care professionals within the PCN to support patients to access urgent blood diagnostic requests and record on Vision system.
· Ensuring that the patient is as comfortable and relaxed as possible and confirming their agreement to the collection of a blood sample
· Collection of sample(s)s of blood in accordance with training and procedures
· Ensuring samples are stored in appropriate containers
· Accurate, legible labelling of all samples to confirm patient identity
· Checking patient identification against GP/nurse request and confirming with patient whenever possible
· Recording collection of blood sample in patient record in accordance with procedure
· Ensuring that samples are dispatched to the appropriate laboratories in a timely fashion.
· Ensuring that anomalies are reported to a senior member of staff
· Notifying the GP/practice staff of any significant patient issues
· Liaising with and assisting members of the administrative team
· Work effectively within the phlebotomy team and alongside the reception/admin team
· Report any clinical or environmental issues of concern and take action to rectify these where appropriate
· Ensure a working knowledge and compliance with Policies and Procedures
· Understand the importance and adhere to infection control issues
· Keep clinical areas clean and free from clutter.
· Input information into the clinical system as appropriate following appropriate training.
· Demonstrate a working knowledge of the Policy on information governance.
Personal/
Professional Development
· Assess own performance and take accountability for own actions and development, either directly or under supervision.
· Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
· Participate in continuing professional development, education, and training to keep up to date with evidence based knowledge and competence in all aspects of the role, for Continuing Professional Development (CPD) and a Personal Development Plan (PDP).
· Adhere to organisational policies and procedures, including confidentiality, safeguarding, information governance, health and safety and quality & risk management
· Participate in any training programme implemented by the management team
· Effectively manage own time, workload and resources
· Represent the organisation positively and professionally, behaving as an ambassador for BHNC by displaying the organisation’s values and levels of expected professionalism at all times.
· Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC / PCNs using persuasion, tact and reassurance where necessary.
· Handle confidential patient material in a sensitive and discrete fashion in compliance with Bexley Health Neighbourhood Care policy and procedure.
· To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
· Liaise with other departments and members of the Bexley Health Neighbourhood Care and other organisations to ensure the smooth running of the role to assisting the functioning of the PCN team.
· Work within BHNC policies and procedures.
General
· Maintain confidentiality at all times.
· Represent the organisation positively and professionally, behaving as an ambassador for BHNC by displaying the organisation’s values and levels of expected professionalism at all times.
· Demonstrate interpersonal skills when dealing with all levels of staff across the BHNC / PCNs using persuasion, tact and reassurance where necessary.
· Handle confidential material in a sensitive and discrete fashion in compliance with BHNC policies and procedures.
· To be able to influence, motivate and involve individuals and teams to reach necessary performance target expectations.
· Liaise with other departments and members of BHNC and other organisations to ensure the smooth running of the role.
· Work within BHNC policies and procedures.
Job Type: Part-time
Salary: From £10.75 per hour
Benefits:
Schedule:
Ability to commute/relocate:
- Bexley, Greater London: reliably commute or plan to relocate before starting work (required)
Experience:
- Phlebotomy: 1 year (preferred)
Work Location: In person
Application deadline: 07/07/2023
Reference ID: Phlebotomist part time
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