Job Description
Senior Operations Manager - Restaurants & Food Service
Full Time - Permanent
Up to 45k per year depending on experience
Are you an enthusiastic Senior Operations Manager, with multi-site experience who is keen to grow and expand an up and coming fast food restaurant chain? Then look no further we have the role you are looking for.
About Kouzina Greek Meze
One of the fastest growing and most successful Greek restaurant brands in the UK. Now with multiple locations throughout the country our brand is growing rapidly and as we are now ready to expand we are on the search for talented staff with the right experience. We are an independent family run organisation with a passion for great Greek food! Our restaurants serve top quality fresh Greek street food and beverages in a warm and welcoming taverna style environment and our menu boasts a variety of ‘Great Taste’ award winners. This is just about as authentic as it gets! We believe the key to our success is our family orientated work environment and we hold our employees dear to us. So join our big fat Greek family now and start to reap the rewards!
About the role
Reporting to the Managing Directors you will be working as the sole Operations Manager of the company, in control of the daily operations, function and direction of an expanding multi restaurant chain business. Your key duties will include the following:
- Creating and acting out a solid operational plan for the smooth launch of all future branches/locations
- Monitoring active restaurants, liaising with Area Managers/Restaurant Managers, ensuring the success of each branch/location
- Responsible for the hiring, training and managing of Area Managers & Restaurant Managers
- Ensuring all locations adhere to company policy, and are compliant in all aspects of food safety, and health & safety
- Ensuring food quality is kept to the highest standard across all locations
- Monitoring revenue reports for each location and implementing any necessary changes to the business model where improvements are possible
- Directly or indirectly performing regular site audits
- Liaising with Company Directors, offering guidance on the direction of the business as a whole
- Working closely with all company departments such as HR, Payroll, Accounting, Recruitment & Marketing ensuring the smooth daily operation of the business
What we’re looking for
We are looking for a well rounded professional with years of experience within the industry and specifically within the senior management of a multi fast food restaurant chain. Our company is up and coming and expanding quickly, proven successful, we now require the expertise of an individual with bags of experience within a similar role to take the business to the next level. Reporting only to the Company Directors, you will be the most senior member of the entire company and so should have the ability to control and monitor the daily operations of the business as a whole. You should have the ability to control and overlook the expansion of a multi restaurant chain business, allowing for the quick and smooth launch of multiple restaurants/locations each year. You should also have experience in the management and training of Area Managers & Restaurant Managers. Finally we’re looking for an individual with a general passion for great food, warm hospitality and an understanding of what modern day society is looking for, not only within their dining experience, but also within a modern marketing presence that encourages people to walk through the door.
What we bring to the table
Although we want to make sure you are the right person for the job, it is equally as important to us that we are the right fit for you, as the happiness of our employees is paramount to our success and the strength of our team. You will be surrounded by a friendly well experienced team who will guide you throughout the process and help you acquire the necessary skills needed to aid you in excelling within your role. We encourage staff to enjoy their time at work; get to know and converse with your fellow team members. There is never a dull moment - fun, laughs and lifelong friends!
The benefits
- Up to 45k per year depending on experience
- Sociable working hours Monday - Friday, daytimes only
- Travel payed for
- Company phone and laptop
- Holiday pay payed upfront each month
- Team Socials – work hard, play hard!
- Competitive pension scheme
- Opportunity to progress within the organisation
- Staff discount at all Kouzina restaurants
If this sounds like you, and you would like to work with like-minded people, then please apply now.
Job Types: Full-time, Permanent
Salary: Up to £45,000.00 per year
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- On-site parking
- Store discount
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Operations management: 5 years (preferred)
Willingness to travel:
Work Location: In person
Reference ID: Ops Manager/Birmingham
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