Nisbets celebrates its 40th anniversary this year and we have come a long way from humble beginnings in 1983 to the international company we are today. We constantly look for ways to expand our reach and deepen our impact further into existing markets, so the entrepreneurial spirit is alive and well still!
We fully support a hybrid working 4 days home 1 day office based.
Working Hours:- 8.45 - 5.30 Mon-Fri (overtime Sunday 3hrs remotely)
Our Credit Control function is a dynamic team of individuals who thrive on giving an excellent service to our customers, making doing business with us an enjoyable experience. This team are integral to the sales cycle and work hard to ensure we work at pace and maintain our trading mentality mindset. To ensure we continue to offer these high levels of service we are seeking an additional Credit Controller. You can expect a varied role with lots of autonomy to make decisions and problem solve. As a Credit Controller working for Nisbets, you can expect to work hard but have fun. We host regular social events and competitions, any excuse to celebrate an occasion and we do! You can also expect a long and varied career with us too, as a Credit Controller you will really get to know our business and this can pave the way to other roles in our company; we have many success stories of colleagues moving into Finance, Sales, Marketing and more. So come and join this great community.
What will I be doing as a Credit Controller?
- Manage a range of calls and emails daily to resolve customer credit and outstanding debtor queries
- Provide overdue reporting and sales and general ledger analysis
- Review new account requests and report accordingly
- Ensure disputed invoices are actioned and chased for resolution; provide customers with copy invoices/credit notes and statements as requested
What are we looking for in a Credit Controller?
- Knowledge of credit control with a customer centric approach
- Good knowledge of Microsoft packages, Word and Excel in particular and able to pick up new systems quickly
- Able to work at pace and deal with a high volumes of queries with a good problem solving mindset
What can I expect as a Credit Controller at Nisbets?
We recognise that people are our biggest asset and we aim to offer a supportive work environment in which all people can thrive. As a family owned business we have very much maintained that sense of family in all our teams, where we all pull together to achieve success. We look after you too, as an employee you will receive a really good range of benefits which includes:-
- Competitive base salary with an annual performance related bonus which can be up to 3%
- 25 days holiday plus your birthday off with the option to earn 4 additional days holiday or a cash bonus, based on your attendance.
- Heavily subsidised canteen on site serving a range of hot food and drinks
- Access to discounts and cashback across hundreds of retailers via our platform called The Kitchen Access to a confidential Employee Assistance Programme with Health Assured offering 24/7 advice and guidance
- Huge discounts on our full range of products, with up to 60% off our own brand labels
- Option to purchase private healthcare at a subsidised rate
- On going training and support through our learning management system which houses a broad range of courses and content, with the chance to also take industry recognised qualifications
- Liftshare scheme, share your commute to work with a colleague and save money, and the planet
- Charity giving, do your bit by donating to charity through salary sacrifice
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.
Nisbets is recognised as the leading supplier of catering equipment in the UK, supplying professional kitchen equipment to restaurants, hotels, bars, education, retail and social care settings, even the general public.
Our customers are at the forefront of everything we do; we stock a vast range of appliances, cookware, utensils, professional kitchen knives and much more, suitable for all. Over the past 40 years, we have established a reputation for industry excellence, providing the largest range of commercial kitchen equipment, competitively priced and delivered the very next day.
Even if you hadn't heard about Nisbets until recently, you are more than likely to have eaten off one of our plates, used our cutlery or drank out of one of our glasses! No matter how big or small our customers are, we always strive to deliver the best customer service in line with our values and behaviours. Your role will help us to do great things for our customers by doing the basics brilliantly!
At Nisbets we’ve developed a unique culture where you’ll feel looked after, supported, listened to and engaged with the business from day one. This is all down to a range of Colleague Programmes and The Kitchen - our colleague benefits and recognition platform. This helps us to all keep in touch with what is going on in the business, as well as providing bite-sized articles and information for our colleagues.
With regular team meetings, a formal appraisal process and regular one-to-ones, you’ll always know what’s happening and how you fit in. So come and be part of this great community.