Job Description
Job Purpose
Assisting the management team, this role is pivotal to the smooth running of Head Office. We are looking for someone who will help to support the Admin and HR team and who is accurate and organised.
The purpose of the role is to provide administrative support to the Company in the areas of
Business services, HR, and Training within a specialist service for people with brain injury.
You will work under the supervision of the HR Manager, as well as the Office Administrator and all colleagues so as to help to meet Statutory and Company requirements.
- Provide administrative assistance and contribute to the smooth and efficient running of the business by ensuring all administrative duties are carried out effectively including incoming and outgoing mail and telephone calls, general typing, filing, photocopying, scanning, collating information, helping to keep the working environment clean and undertake administrative functions as may be reasonably expected.
- Provide support to handle and resolve general enquiries on an ongoing basis
The post holder will be responsible and accountable for carrying out the duties and responsibilities of the post with due regard to the Company’s Policies and Procedures and values.
Main Duties and Responsibilities
1. Provide Personal Assistance to the Office Administrator and HR Manager across all areas of the business to support regulatory compliance with Care Quality Commission requirements and meeting business objectives.
2. To provide general administrative support to the HR Manager and the Admin team, including filing, taking messages and responding to telephone calls, type standard letters as required.
3. To carry out some administration involved with the recruitment process such as preparing application packs, sending out packs to potential applicants (either via post or electronically), filing completed applications and pre-employment documentations appropriately
4. Undertake general administrative duties including incoming and outgoing mail, general typing, filing, photocopying, faxing, scanning, collating information, and promptly and professionally answering and redirecting all calls/emails.
5. Carry out general administrative duties such as assisting with maintaining and updating training records.
6. Maintain the office filing system in an acceptable state and to be aware of the location of all information.
7. Assisting with stock control
8. Any other administrative duties as required to ensure the smooth and efficient running of the business.
GENERAL
This job description is a representative document. Other reasonable similar duties may be allocated from time to time commensurate with the general character of the post and its grading.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the Company and the overall business objectives of the Company.
All staff are responsible for the implementation of the Health and Safety Policy so far as it affects them, their colleagues and others who may be affected by their work. The post holder is also expected to monitor the effectiveness of the health and safety arrangements and systems to promote appropriate improvements where necessary.
The post holder will be expected to comply, observe and promote the Equal Opportunities of the
Company. As an equal opportunities’ employer, High View Care Services is committed to achieving a diverse workforce which represents the communities we serve. We value and respect diversity. We therefore welcome and encourage applicants from all background.
All staff have a duty and responsibility to immediately refer information about any High View employee who they consider pose a risk of harm to vulnerable adults.
The post you are applying for is ‘exempt’ from the Rehabilitation of Offenders Act 1974, so you are required to declare: · All unspent conditional cautions or convictions under the Rehabilitation of Offenders Act 1974 · All spent adult cautions (simple or conditional) or spent convictions that are not ‘protected’ as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975
(as amended) The amendments to the Exceptions Order provide that certain ‘spent’ convictions and cautions are ‘protected’ and are not subject to disclosure to employers and cannot be taken into account.
A full, enhanced DBS disclosure will be necessary for this post.
PERSON SPECIFICATION Administration Assistant
Key
A = Application Form I = Interview T = Test C = Certificate
Personal Attributes Required Essential Assessment
(E) Method
Desirable
(D)
1. QUALIFICATIONS
▪ A Levels or equivalent qualification D C
2. EXPERIENCE
▪ Previous administration experience D I
3. SKILLS KNOWLEDGE APTITUDE
▪ Good computer skills and practical knowledge of MS Office packages
▪ Good verbal and written English
▪ Ability to communicate effectively at all levels
▪ A commitment to the delivery and development of Services
▪ Value people as individuals and be prepared to work with E colleagues and clients
▪ Ability to achieve tasks set and to meet deadlines
▪ Ability to organise and perform tasks
4. COMPETENCIES
▪ Confident, professional communication
▪ High levels of attention to detail
▪ Strong Company and multi-tasking skills with ability to prioritise E
▪ Use of own initiative and taking ownership of tasks
▪ Strong team working skills
▪ High level of confidentiality and integrity
5. PERSONAL
▪ Receptiveness to supervision from High View management,
▪ Ability to function well in the context of unexpected or uncertain outcome E I
▪ Ability to work in a care setting where there may be exposure to clients whose behaviour may be challenging
6. SPECIAL REQUIREMENTS
A full Enhanced DBS disclosure will be necessary for this post. E C
7. OTHER
The ability to drive/ travel periodically to meet the needs of the service. D C
Job Types: Part-time, Permanent
Part-time hours: 16 - 24 per week
Salary: £21,796.00-£22,526.00 per year
Benefits:
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Bromley, BR1 3JE: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Language:
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
About High View
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Private
Website: www.highviewcare.co.uk
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