The Behaviours and Strengths element of the framework will be tested at interview.
Your application will include:
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A CV, to include job history, experience and transferrable skills over the last 5 years. Please include key achievements and responsibilities, limited to 100 words per job role.
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A 500-word Personal Statement to include what experience and transferable skills the candidate can bring to the role outlined in the job description/person specification. Please relate skills directly to the requirements of the role.
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A 250-word behaviour statement on Making Effective Decisions.
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A 250-word statement on how you meet the Desirable Criteria.
Selection will be by sift and (if required) interview.
A preliminary sift will be done on the CV and only candidates meeting the criteria will progress to full sift.
Those applications progressing to a full sift will be assessed on the Personal Statement and Behaviour Making Effective Decisions.
The Desirable Criteria will not be included in the routine sifting/assessment of your application but could be used in the event of a tie break.
We reserve the right to raise the score required at any stage of the process in order to manage numbers.
When writing your 250-word Behaviour Statement one approach that may help you is the STAR format to best demonstrate: the situation faced, the task, your actions and what result you’d expect/were achieved.
Interviews will be held online via TEAMs.
The interview process will include Experience, Behaviours (Making Effective Decisions, Delivering at Pace and Communicating and Influencing) and Strengths based questions.
Full details will be provided to those candidates invited to interview.
Interview dates to be confirmed.
How we make an offer
This advert is for up to 12 posts.
This recruitment campaign was designed to ensure we have a sufficient number of people on our teams now and in the future. We are usually able to make some immediate postings following interview, however we may not be able to appoint all those who have been successful straight away.
Candidates who are successful at interview are placed on a reserve list in strict merit order, starting with those with the highest scores.
If successful, you will be informed which locations are available when we reach your position on the merit list.
A reserve list may be held for a period of up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.
Eligibility
To check that you are eligible to apply, review this eligibility information
Important information for existing HMRC contractual homeworkers:
This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need, so please review the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you are able to travel to.
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition, or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a reasonable adjustment or a change to be made so that you can make your application, review this information on reasonable adjustments, and contact hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible.
Equality and Diversity
We’re committed to creating a great place to work for all our colleagues here at HMRC. We want everyone to feel valued, supported and comfortable being their true self at work.
We’re proud to be a diverse and inclusive employer, supporting social mobility by giving opportunities to people from all walks of life. We want to maximise the potential of everyone who chooses to work for us and offer a range of flexible working patterns and support. Our aim is to make a fulfilling career at HMRC accessible to you.
For more information on how we make this happen, review this information on our culture and values.
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible after considering operational and customer service needs. We can’t guarantee that we can meet all requests to work flexibly, as agreement will be subject to business ability to accommodate, and any request to work a more flexible arrangement should be made prior to your acceptance of the provisional offer.
Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.
The Civil Service runs a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Locations
HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.
Security Update
For more information on the level of security checks we will carry out, review this information on security checks
Further Information
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application/s will be withdrawn from the process.
Duplicate applications for the same vacancy will also be withdrawn.
Transferring into HMRC from Civil Service If you are currently working for an ‘Other Government Department’ (OGD) and would like to consider the impact on your pay when joining HMRC, please see the attached document "Combined T&C and OGD Pay English”, found at the bottom of this advert. Further information on staff transfers can be found on gov.uk
Problems during the application process
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
If you think you’ve made a mistake on a submitted application (e.g. you’ve ticked the incorrect eligibility box), please contact hmrcrecruitment.grs@cabinetoffice.gov.uk at least two working days before the vacancy closes. After this, we won’t be able to reopen your application.
Please use the subject line to insert appropriate wording e.g. Please re-open my application - 287165 & vacancy closing date 6/06/2023.
For reasonable adjustments queries or requests, please see details within reasonable adjustments section above.
Feedback will only be provided if you attend an interview or assessment.