We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division which was the first of its kind and remains the clear market leader in all metrics of size, client-base and reputation.
You will work with industry leaders and household names. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers.
Whilst our counter-fraud team is the largest and longest-established in the UK, with nearly 200 colleagues, and acting for more household name clients than any other, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.
Keoghs are seeking a Paralegal to join our Counter Fraud division to support our Fraud team.
The Paralegal will undertake a variety of tasks to support the members of the litigation teams in achieving Client KPI’s and SLA’s.
They will be involved in variety of tasks to support the File Handler’s in the team.
Key Accountabilities
Update Tracker with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications
Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.
Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
Diarising and updating CRU
Undertaking additional ad hoc duties to support the Fee Earners and the team, as required and may include:
Complete initial steps in recovery of our Client’s outlay and collate the outcome
Undertake minor investigations on liability and quantum so as to provide Fee Earners with basic information to be able to progress the claims
Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities
To ensure compliance with the SRA Standards & Regulations
Adhere to the Keoghs Values
Working Hours
35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch, this is a Hybrid working role working 1 day in the Bolton office and 4 days from home.
Experience, Skills and Qualifications
Experience of working in a legal environment is desirable
Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information
Dealing with calls and enquiries from customers, suppliers and/or the public
Gathering and recording information
Proficient in MS Office (notably Excel, Word and Outlook)
Proficient in the use of alpha numerical filing systems
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;
Keoghs values
We listen, are down to earth and supportive
We work together towards a common goal
We’re friendly with a can do attitude
We care about our clients
We evolve