Would you like to help us make the world a safer place, people protecting people?
Hi, we’re Securitas, we guard and protect things, right now somewhere around the world someone’s most important assets are being monitored and protected by our Security Teams. From maintaining a safe environment for fans at Wembley Stadium or monitoring CCTV for savers cash at a global Bank, to guarding the real estate and construction workforce for one of the UK’s largest Rail infrastructure projects, our Security Officers play an integral role in making people feel safe.
To provide a security service at the working location in line with the Assignment Instructions and customer requirements in order to protect the customer’s employees, property, and other assets. To deliver the highest levels of customer service which consistently demonstrate Securitas’ core values of Integrity, Vigilance, and Helpfulness
We have now an open vacancy for Control Room Operator based at National Art Gallery - Trafalgar Square.
£12.35 per hour paid every 1oth of each month,
Shift Pattern: 4 on 4 off
(2 x DAYS, 2 x NIGHTS, 4 x days off – repeated)
DAYS are 0800-2000
NIGHTS are 2000-0800
Key Areas of the Role
Purpose:
To provide and support a full Security Control Room Operation in a
24-hour response environment – utilising and operating all the
systems within the control room, ensuring response to all requests
and emergencies. Ensure all electronic systems are operating to
their optimum for the security and safety of the Gallery and its
Collection at all times, and that correct and prompt action taken in
any emergency.
Responsibilities
- To work within defined procedures to deliver efficient 24/7
Control Room services and associated equipment, which
include monitoring and operating the CCTV system(s), radio
system(s) and alarm systems.
- Adopt a proactive approach to security, actively monitor and
report suspicious activities, objects and hostile
reconnaissance to the Response Team to deter and delay
adversaries or disrupt potential incident, and escalate to
management where required.
- Monitor and respond accordingly to all information received
through the in-place systems e.g. security, fire alarms,
closed circuit television, radio, and telephone.
- Ensure security of the Control Room by maintaining strict
control of persons requiring access ensuring all visitors
details entered in the Visitors Log.
- To analyse system data to provide and determine the
the appropriate action to be taken whatever the circumstance
ensuring that high-priority fire and security alarms are
acknowledged and investigated swiftly to eliminate the
possibility of intruders.
To possess a detailed knowledge of all systems in the
Control Room, able to prioritise responses and recognize
when to take action and when the information is the result
of a false alarm or a system fault.
- To summon the Fire Brigade, Police, or Ambulance, or inform
the Control Room Supervisor, Security Duty Manager, Health &
Safety Manager and First Aider, or to instigate Gold,
Silver, Bronze in the relevant circumstances and ensure that
emergency evacuation procedures are initiated.
in the assignment instruction and operating procedure
- Maintain a daily log and record all incidents involving
system functions, particularly those relating to faults that
require escalation to the Securitas Security Management and
National Gallery Operations Department during open hours and
to the Security Duty Manager during silent hours, in order
that the Site Maintenance Engineer can be informed.
- To ensure that all occurrences and incidents within the
Control Room, relating to equipment faults and repair,
producing working copies, stills, or witnessing incidents
seen on CCTV or heard on Community Radio are recorded
- To fully complete handovers to provide an accurate detailed
account of the present status of the fire and security alarm
systems at the time of change of shift.
**
This is not an exhaustive list of activities and other duties
appropriate to the role may delegate, according to operational and
contractual requirements.
Door Supervisor and CCTV License 5-year checkable employment history
Competencies
- Effective Decision Making
- High-level written and verbal communication skills
- Business Acumen & Commercial Awareness
- Operational Excellence
- Strategic thinking (Planning & forecasting)
- Relationship building & networking
- Excellent Customer Service
Person Specification
Essential
- Ability to remain calm in stressful operational situations
- Ability to take initiative to respond correctly to a given
situation
- Good self-motivation and drive
- Technology-savvy; must be able to manage integrated
computer-based security systems at maximum efficiency
- First Aid qualification
- IOSH Managing Safely qualification
- Supervisory or Team Leader experience and/or qualifications
- Event Management experience and/or qualifications
Here at Securitas we guard and protect a variety of clients across the globe, these range from banks, retail chains, and leisure venues to corporate offices. Securitas is encouraging and empowering diversity & inclusion in the workplace and has been recognized with both UK SuperBrand and UK Top Employer awards for 2019/20.
Our values are the foundation of our operations and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words: Integrity, Vigilance, and Helpfulness.
If you want to know more about why Securitas is the world’s leading security group and our continuing work in the diversity & inclusion space, simply visit: www.securitas.uk.com/en-GB/
Join the Securitas Team today!