Position Snapshot
Nespresso
Ecommerce eRetail Manager
Gatwick – Hybrid working
Salary £40,000 - £50,000 depending on experience + car allowance + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic benefits
Although this is a full time permanent opportunity, please speak to us about what flexibility means to you as we are always open to discuss individual’s flexible working needs, don’t let this stop you from applying.
Position Summary
The Nespresso ECommerce Team have an exciting opportunity for an eRetail Manager to join their team to manage the eRetail strategy and deliverables for Nespresso UKI across B2C to enable best in class digital experiences across our key trade partners’ platforms. You will drive and accelerate our sales and conversion to new members of machine buying prospects on our trade partner sites specifically across Vertuo. You will own the shopper journey across our trade partner sites/platforms aligned to that on Nespresso platforms and will explore and deliver new routes to drive new member conversion from our trade partner sites - eg Subscription building best practice for use in other markets
A little bit about us
We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers' own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.
A day in the life of an … eRetail Manager
As eRetail Manager, you will:
- Work with trade partners to activate seasonal promotions across their platforms to accelerate Vertuo mix
- Work hand in hand with trade partners to create Nespresso branded content within their platforms to increase the digital brand experience and drive awareness of Nespresso brand purpose
- Create a "red carpet" journey from machine purchase through to the world of Nespresso in purchasing coffee and becoming a new Member
- Accelerate YoY NM conversion for each retailer through mutually beneficial tactics and promotions
- Support the Key Account Manager teams to align online to offline strategies in creating a clear omnichannel joint business plan
- Deliver and execute promotions aligned to those on Nespresso owned platforms within trade partners
- Propose and activate new content and journeys aligned with Nespresso Ecom and KAM teams into trade partners' digital teams
- Propose and activate new ways of working into online trade partners with KAM team alignment
- Explore ways of working to enable propositions such as Nespresso Subscription to work effectively on trade partner digital platform
What will make you successful?
To be successful as an eRetail Manager, you will have prior experience successfully leading and managing eretail partners ideally within a D2C business unit
You will also:
- Have experience in a Customer facing role
- Have knowledge or experience of working in CMS’s
- Have experience working across marketplaces
- Thrive in a matrix organisation and have effective influencing skills.
- Have strong analytical and decision making skills
- Have strong stakeholder management skills
- Have knowledge in website management constraints
- Have knowledge on Customer and marketing insight (from Market research, Customer satisfaction, web analytics, CRM-customer data)
- Have an understanding of the online acquisition activities and their impact on eCommerce sites
- Knowledge of key tools such as EDGE and platforms such as Citrus Ad
What you need to know
What can we offer in return? Great benefits you’d expect from a business the size of Nestlé – in the shape of a competitive salary and benefits package, bonus scheme, flexible working scheme, 25 days holiday plus bank holidays plus flex leave, pension scheme and a real focus on personal development and growth.
Job advert posting date 16th May 2023
Job advert closing date 30th May 2023
We will be considering candidates as they apply and we will occasionally close job advertisements early in the event we receive sufficient applicants, so please don’t delay in submitting your application.
At Nestlé, our values are rooted in respect. When we embrace diversity and give everyone the chance to be the best they can be, we can think in new, creative ways that grow and enhance our business. People of all gender identities, ethnically diverse individuals, people with disabilities, and members of the LGBT+ community are strongly encouraged to apply. If there is anything we can do to accommodate you to participate fully in the application process, please let us know. We take pride in championing inclusion and diversity, our people make up a number of Colleague Networks who represent different experiences and communities who hold us accountable in creating a sense of belonging for all, and our values create the conditions for us to respect the unique contribution you bring. Find out more about our Colleague Networks here: Diversity, equity and inclusion | Nestlé (nestle.co.uk)
We are committed to equal opportunity for all and we may collect relevant data for monitoring purposes during our candidate registration process. Be yourself, everyone else is taken!