As the UK’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household in the UK can rely on a safe and environmentally sustainable energy supply.
To help us achieve this, we administer environmental and social programmes for government, which focus on renewable heat, renewable electricity, energy efficiency and fuel poverty.
What we are looking for
We are looking for a highly motivated individual to join our environmental and social programmes as a Digital Communications Manager
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help tell the story of how Ofgem works to protect energy consumers and deliver environment schemes and social programmes on behalf of government
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take a user first approach to content development and customer journeys
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convey complex information, writing simply and clearly, with the user in mind
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publish content on our digital channels to agreed deadlines, using content design principles.
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provide specialist digital communications support to colleagues in Delivery and Schemes.
What you will be doing
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reviewing, writing, editing and publishing digital content
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supporting communications campaigns
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collaborating with colleagues to ensure content development meets editorial standards and aligns with business objectives and user needs
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supporting content transformation on ofgem.gov.uk
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developing your content design skills
What we need from you
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excellent copywriting and proofreading skills
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experience coordinating varied and complex content requirements
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experience using content management systems
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analytical skills that can identify trends and create actionable insight
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demonstrable attention to detail
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familiarity with content design principles and accessibility standards.
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the ability to thrive in fast-paced environments.
Ideally, you will have experience working in government communications, with a good understanding of social media and integrated communications campaigns.
Ofgem offers flexible working practices, enabling you to manage your work/life balance. We pride ourselves on a great culture, with an approachable and friendly senior leadership team who are there to support you in your role.
If you have a clear enthusiasm for meeting the diverse needs of our users, and want to make a positive difference for consumers, we’d love to hear from you.
Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.