WHAT’S IN IT FOR YOU
Your role and development will be mapped to our skills matrices to ensure you’re being supported and given the tools and systems to do the job that you joined us for. Induction and training will be provided and our commitment to you includes:
- 25 days holiday increasing with length of service + bank holidays
- Enhanced pension & family friendly leave
- Private Medical Insurance
- Income Protection
- Life Assurance
A DAY IN THE LIFE A PEOPLE COORDINATOR
As our People & Culture Coordinator, you'll be responsible for supporting of a full range of transactional people activities. Key tasks include, but are not limited to:
Recruitment
- Check the applicant tracking system (ATS) daily and flag any unassessed candidates to the hiring manager
- Send out and chase behavioural and cognitive assessments to candidates within 1 working day of being shortlisted
- Coordinate and schedule candidate interviews within 1 working day of being shortlisted, ensuring that ATS is updated to reflect the interview status
- Draft and send out employment contracts within 1 working day of candidate offers being accepted
- Produce recruitment activity reports weekly
Onboarding & Induction
- Request and coordinate employment references & DBS clearance on our clearance portal
- Input new starters onto HiBob
- Coordinate the new starter onboarding and induction process with relevant departments
- Prepare new starter welcome packs to be given to new starters on their first day
- Ensure appropriate documentation is received & logged on HiBob from new employees including evidence of Right to Work in UK, driving licenses, BPSS checks, new starter forms and PI
- Request and coordinate all required security clearance checks for new starters
Learning & Development
- Update and maintain training records and systems monthly
- Produce training activity reports from the training platforms
- Support and coordinate training events and activity as required
General People Administration
- Daily review and management of the People Team inbox; reviewing queries, answering those that are in your scope of responsibility, and forwarding relevant emails to the correct person if not
- Draft and send out company newsletter weekly
- Respond to external reference requests within 5 working days of receipt
- Process resignations within 5 working days of receipt
- Complete filing and update employee records on the People system
- Respond to general employment queries, such as holiday/sickness bookings daily, via telephone or face to face from employees and managers, encouraging employees to self-serve in the first instance
- Update and maintain our fleet management records, liaising with our fleet manager as required
- Ensure the people system is updated including updates to employee profiles, workflows, surveys and forms
- Process updates received from the people system software provider (HiBob)
- Maintain and monitor records relating to our people including holiday, sickness, paternity and maternity leave and other absence in HiBob
- Raise supplier POs annually as directed by the Head of People / People Business Partner
- Liaise with payroll to ensure that they are updated of monthly payroll changes including new starters, leavers and pay changes
- Update and maintain people forms, templates, processes and procedures
- Support with employee engagement activities, including employee forums, roundtables and other relevant events
- Minute taking in investigation and disciplinary meetings as required
- General office management support as required
- Support the with key projects as required
The tools you will use for your job and that you will need to be proficient in are:
- HiBob - our people management system (HRIS)
- Individual employment lifecycle information and records
- Absence management (holidays, sickness, parental leave etc)
- Individual development (job description, 9box reviews, personal development plans)
- Talos - our Applicant Tracking System (ATS)
- Posting vacancies
- Candidate application coordination and management
- Predictive Index - our psychometric profiling tool
- send candidate and employee assessments
- job target profiling
- Credence / PWC CoreVet Portal - our clearance screening tools
- apply for pre-employment screening
- submit employee clearance screening (DBS, BPSS, SC and NPPV)
- Go1, CBT Nuggets & INE - our learning management systems (LMS)
- update and maintain user licences
- update and maintain employment trianing records
Your KPI’s - be good at what you do
- Recruitment – Achieve 90% of all 1 working day SLA targets
- Onboarding and Induction – ensure all elements are achieved within 1 month of a new starter joining date
- Accuracy – no more than 2 data input errors per month
YOUR QUALIFICATIONS & EXPEREINCE
You’ll really need to know your stuff, which means you’ll have:
- Proven experience within a transferable HR/People role
- Proven experience of data protection and GDPR requirements when handling sensitive personal data
- Tactical understanding and application of employment best practices
- Excellent Microsoft Office Skills (including Excel and PowerPoint)
- Experience of using HR Information Systems (HRIS)
- A CIPD qualification, level 3 would be advantageous
THE SKILLS & KNOWLEDGE YOU NEED TO MAKE AN IMPACT
You’ll need to have:
- Enthusiasm, energy and self-motivation
- Excellent written and verbal communication skills
- Strong relationship building skills
- A team-focused approach willing to get stuck in
- Honesty and commitment to us – we’re a straight-talking business!
- Resilience to keep pace in our challenging and fast-moving environment
- The confidence to contribute and challenge existing processes
- A solution focused approach to challenges and change
- The ability to work effectively under pressure to tight deadlines
- Confidentiality, tact and discretion when dealing with people and confidential information
- To be impartial. You should be on the side of the organisation, not of any individual
- Good planning, organisational skills
- Sincerity in what you say and a clearly articulated sense of who you are, what you are doing and why that others will understand
- To be a cultural role model who works for the good of the group
- A cognitive score of 180 upon completion of PI Assessment supplied by The Predictive Index
T&C's:
- Working hours - full time 37.5 hours
- Permanent
- Hybrid - 4 days in office / 1 day working from home