Essential Criteria
Required Skills, Experience and Behaviours:
1. The lead criteria is: Managing a Quality Service - Deliver service objectives with professional excellence, expertise and efficiency, taking account of diverse customer needs.
If we receive large volumes of applications, we will conduct an initial sift on the first criterion, which will be a behaviour.
We will assess the below further criteria in your application form:
2. Working Together - The ability to build relationships with a diverse range of stakeholders to provide business support to the wider team.
3. Making Effective Decisions – Use evidence and knowledge to support accurate, expert decisions and advice. Carefully consider alternative options, implications, and risks of decisions. To use own initiative and good time management to make effective decisions under pressure.
4. Experience - demonstrate how experience gained may align with the key accountabilities of the role.
Candidate Guidance on Completing your Application Form:
- Behaviours – these will be assessed individually with a 250-word statement per behaviour. The application form will indicate which behaviour is being assessed each time you provide a statement, and we are ideally looking for an example using the below STAR method to demonstrate this behaviour in line with the full criteria stated
- Experience – this will be assessed individually with a 250-word statement per experience criteria. You will give the answer in the personal statement section under “statement of suitability” using the below STAR method, and be given direct guidance at this stage on the experience we are looking for you to demonstrate
All elements of the success profiles will be linked to a defined criterion that demonstrates the behaviour, experience or technical skills. It is beneficial to ensure your answer focuses on the full criteria, and not just the related success profile, to give you the best chance or providing the evidence the panel wants to assess
In your statements, it is best to focus on one example in each section to allow you to provide enough detail in your answer and use all the words you have been allocated. Examples from a range of roles across your application will demonstrate that you have the skills, experience and behaviours we are looking for. We would also advise you to use examples that best meet the criteria, even if it is a few years old
How to Structure your Answer
Please use the STAR (Situation, Task, Action, Result) approach when writing your application answers.
- Situation – Describe the situation you found yourself in and what happened.
- Task – The Hiring Manager will want to understand what you tried to achieve from the situation that you found yourself in.
- Action – What actions did you take and how did you do it. Make sure to use “I”, not “we” to explain how your actions lead to a result.
- Result – Use facts and statistics to demonstrate the results that your actions produced. Explain whether it was a successful outcome, and if not, what you learned from the experience.
NOTES TO CANDIDATES
- Please refer to the candidate FAQ document which is a link on the job advert – this will provide you with guidance on completing the application form. Please contact hrrecruitment@hmtreasury.gov.uk if you have any issue accessing this document
- At HM Treasury, to maximise diversity and inclusion within our workforce, we operate a fair, open and anonymous recruitment process. This means that the sift panel will only be able to assess you on the written evidence supplied in your application answers. They will not have access to personal information.
- You may be asked to provide some CV details during your application; however these will NOT be assessed during the process, but will be used to support discussions at interview – please ensure you put all information you would like to be scored against in your behaviour, experience and technical skill statements
- You will be assessed on your skills, experience and behaviours through the online application form. When completing your application form, please outline how you meet the requirements as detailed in the ‘Essential Criteria ‘section of this job description. This will give you the best chance to provide the evidence that the panel wants to assess. More guidance can be found here – completing you application
- If we receive a large number of applications, applications will be assessed initially against the lead criterion alone. You will then be assessed against the other criteria if you have met the minimum score on the first criterion.
- Find out more about how the Civil Service assesses candidates and uses Success Profiles (opens in a new window) to test skills, experience and behaviours in applications and interviews.
- Applications are not reviewed until the closing date has passed. You will be notified of the outcome of your application as soon as the recruitment panel has reviewed all the applications.
Recruitment Timeline:
Closing Date: 29th May 2023
Sift: from 30th May 2023
Interviews: w/c 5th June 2023
SUPPORT TO CANDIDATES
Candidate Guidance Support Session
We will be running an overview of Success Profiles and the STAR approach; top tips for the application and interview process and an opportunity to ask general questions around our recruitment practices. If you would like to join us, then use the link below to join the call at the right time.
Wednesday 24th May 2023 - 17:00 – 17:30hrs - Click here to join the meeting
Candidate Drop-In Session
We will be running a candidate drop-in session for this role to give you greater insight about the role as well as the chance to learn more about HM Treasury and the recruitment process. If you would like to join us, then use the appropriate link below to join the call at the right time.
Wednesday 24th May from 12:30 to 13:30hrs Click here to join the meeting