Who we are & what we do
Founded in 2016, Chetwood Financial is a digital bank using technology to make people better off. At Chetwood, we think differently. We act differently.
Unlike traditional banking models, we’re not obsessed with customer ownership and cross-selling other products. We use our banking and technology experience to design and manufacture standalone financial products that meet the needs of those using them and by building unique and dynamic products, we make engaging with personal finances easier than ever before.
Chetwood is looking to enter the Intermediary mortgage market as a specialist lender. We believe that the skills and experiences gained in our existing markets can help us build a unique proposition born in the FinTech age. Our retail banking licence gives us access to cheap and consistent funding. Our equity investors are Elliott Advisors. They have deep mortgage sector experience and have achieved success launching and listing a bank previously with Charter Court Financial Services.
We have already started to develop a mortgage balance sheet through mortgage portfolio acquisitions and forward flow arrangements. Our priority now is to develop and launch our own mortgage proposition.
We have a clear ambition to do something different, delivering a digitally enabled proposition representative of a market-leading FinTech.
Role Purpose
Our Secured Fraud Agent will be working as part of the secured lending team and will play a pivotal role in the prevention, deterrence, identification, and investigation of fraud and money laundering for our new mortgage product. They will be required to complete in-depth investigations, offer guidance to the wider team, and proactively highlight changes to policies and procedures to combat fraud and reduce losses.
Responsibilities
- Process, CIFAS, SIRA, PEP, and Sanctions match escalating positive matches (as required) to the MLRO and internal departments.
- Close coordination with 2nd line risk for guidance to ensure appropriate procedures and processes for financial crime are established and implemented.
- Responsible for review of Mortgages applications that have been referred to the underwriting typically; this will include the review and checking of the following Bank statements, identification, and fraud referrals.
- Responsible for the Brokers' registration, including real-time screening, reviewing of ID, Bank Statements, and FCA registration checks, and the ongoing review of the Broker FCA status register and screening change alert.
- The main point of contact for the third-party vendor's referrals and other lenders where there is a SIRA and CIFAS positive matches.
- Investigating financial crime concerns and offering guidance to underwriters/operations with reference to the next steps.
- Process external information requests and inquiries that may be related to fraud and/or money laundering, analyse information, summarise findings, and recommend taking appropriate action.
- Close coordination and cooperation with 2nd line Risk and Product concerning new industry initiatives and adherence to industry guidelines and application within bank operations.
- Responsible for supporting operational managers with data analysis on month-end reporting for relevant committees.
Skills and experience
- Minimum of four years of financial crime experience within the mortgage sector
- Experience in evaluating AML/ Fraud risk and coordinating the investigation and resolution of fraud incidents
- Knowledge and understanding of all relevant regulations
- IT literate, including G Suite and Microsoft Excel
- Excellent verbal and written communication skills
- Strong attention to detail and experience working directly with customers account data as well as any sensitive data
- Ability to prioritise tasks and manage time effectively
What we offer
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Opportunity to work for a progressive and exciting company.
- A sociable and flexible working environment.
- Competitive salary.
- Bonus, based on both company and individual performance.
- Great benefits include life insurance, pension, private medical insurance (including dental and optical), and monthly social events.
Chetwood Highlights
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Secured strategic investment from Elliott Advisors of £150mil of capital, underpinning the planned growth of the business over the next few years.
- Secured a full banking licence from the PRA in 2018 - the only retail bank to do so that year.
- Launched the LiveLend Reward Loan; the world’s first dynamic loan that responds to improvements in customers’ credit scores. Subsequently launched BetterBorrow, a more standard loan option for customers.
- Distribute our products with over 25 digital marketplaces, including Clearscore and Experian; and have already seen 400%+ growth in new business since 2019.
- Launched SmartSave; providing customers with simple, online fixed savings account at a great rate. Notice accounts and instant savings accounts are to be added this year.
- Launched our first credit card Wave in 2021.
- Created a Banking as a Service offering enabling organisations, both financial and non-financial, to sell lending and savings propositions to their customer bases.
- Acquired Yobota in 2022 to accelerate our technology strategy.
- Achieved and maintained an ‘Excellent’ Trustpilot rating across our products.