Job Description
Comex 2000 is currently seeking an enthusiastic and committed FTTH Engineer to join our Community Fibre - Installs team in London.
The role will be Field Based, Monday to Friday/Tuesday to Saturday rotation, 8am to 5pm.
What are we looking for?
Are you a committed, hard-working and eager to learn individual? Then come join the Comex 2000 family!
We are looking for trainee and experienced FTTH Engineers to deliver installation of ‘Fibre to the Home’ broadband services to residential customers. As a customer-facing, field-based role, high levels of customer service and producing a quality service is paramount.
We are looking for someone with the following skills and qualifications:
- A Full UK Driving License is essential due to the field-based nature of the role, candidates must have held this license for 1 year and have a maximum of 6 points.
- Full training will be provided to the right candidate, however candidates with experience working on the BT Openreach network and hold NRSWA Street Works qualifications are desirable.
- Be able to communicate effectively and professionally with customers and clients
- Proactive in the resolution of engineering obstacles, with liaison with Team Managers
- Ability to take direction from management and carry out works in an efficient and timely manner
- Dedication to delivering high levels of customer service
- Flexibility to undertake works outside of core working hours
- Competent in using technology, including devices and apps
What will you be doing?
As a FTTH Engineer, your core responsibilities will be –
- Installing FTTH broadband services to residential premises, including carrying out external and internal cabling work.
- Working at heights up to 15 metres, including working on Telegraph poles and ladders
- Delivering professional and quality customer service
- Self-auditing work to ensure it meets all company and client standards
- Ensuring all activities are carried out in line with Health and Safety standards, including carrying out daily checks to ensure safe to use
- Maintaining a clean and tidy environment at all times
- Working in all weather conditions
What can we give back to you?
- PAYE competitive salary
- As well as your traditional benefits such as holidays and pension schemes, our core is to invest in our employee’s development through continuous training and up-skilling
- Offering career development and opportunities for progression through the business
- Access to exclusive events, shopping deals, giveaways and travel discounts
- Heavily discounted Virgin Media products, including broadband and TV services
- Refer a Friend scheme offering cash bonuses of up to £1000
Who are we?
With a core focus on network build, installation and maintenance nationally, Comex 2000 is an established partner of choice in the telecommunications industry. For over 20 years, Comex 2000 has provided a full turnkey service, getting homes and business connected.
With over 750 staff across the UK, we believe that the diversity of our workforce enhances company culture by embracing the various experiences and perspectives of our employees. We want to continue building a workforce that is reflective of the diverse culture of our customers and community. As a result, we will continue to drive diversity and encourage opportunities for employment through our close partnerships within the ex-military community and women engineering institutions.
We believe that our commitment to the continuous investment in people and technology keeps us at the forefront of the telecommunications industry. This investment has enhanced our skills and understanding and continues to increase our footprint in the telecommunications sector. Our continuous investment in our people has aided our successful delivery to our key clients, including Virgin Media, Community Fibre, GigaClear, Zayo and many more.
Our colleagues work professionally, with a right first-time approach. We welcome individuals to be part of Comex 2000 and strengthen our ever-growing team.
Job Type: Full-time
Benefits:
- Company pension
- Employee discount
- Referral programme
- Store discount
Experience:
- Fibre: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
Reference ID: JOD
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