Find More Than 70587+ Job Vacancy

Are you looking for a new challenge this year, if so, we have an exciting opportunity to join as the Passes and Permits Clerk, supporting RAF Boulmer.

An exciting opportunity has arisen for an individual with excellent communication and customer service skills to work within a high-profile customer facing role. As the Passes and Permits Clerk, you will be responsible for the effective application of the Control of Entry Policy on behalf of the Station Commander.

This position is advertised at 37 hours per week

The Passes & Permits post is the primary front face of RAF Boulmer. RAF Boulmer, like all other RAF Stations is mandated to operate a strict security-controlled access to the Station and the Passes & Permits post delivers that control by the issue of a Passes & Permits service for both the Administration and Operational sites of the Station.

Principal duties of the post are to receive and direct visitors and carry out the administrative tasks related to the security and entry of those personnel to the Station. You are the first point of contact for many face-to-face and telephone enquiries; the role is the public face of the Station. You will therefore have a polite confident manner and take pleasure in meeting and helping a wide range of people. You will deliver a quality and professional service to all customers, resolving day-to-day enquiries ad issues where possible.

During non-customer contact time, the role delivers several other administrative support services to Station Commander and OC RAF Police.

The duties/responsibilities described for the post are as it is at present and is not intended to be exhaustive. The Job Holder is expected to accept reasonable alterations and additional tasks of a similar level that maybe necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the -first instance with the Job Holder.

Confident using IT systems

Excellent communication, interpersonal and customer service skills

Promotes a positive working environment

Appropriate levels of security awareness and confidentiality

We'll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Managing a Quality Service
• Working Together

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• 25 Days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service.

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Expenses incurred for travel to interviews will not be reimbursed.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

Job contact :

Name :
Fg Off John Davis
Email :
john.davis349@mod.gov.uk
Telephone :
0035725276318

Recruitment team

Email :
DBSCivPers-Resourcingteam3@mod.gov.uk